Returns and Refunds
You have the right to cancel your order within 14 working days from delivery under our money back guarantee. You must notify us by email of your intention to cancel within 14 working days from delivery. After notification you may return the goods with a copy of the receipt within the following 14 days.
Please note: You must organise the return the unwanted items at your expense and risk. Returns cannot be accepted without prior authorisation. The returns authorisation is valid for up to 14 days only. Goods sent back without prior returns authorisation will be returned back to you and the cost of delivery charged to your account.
Full refund of the cost of the goods is wholly conditional upon the above conditions being met and the refund authorised only after a full inspection of the goods by our Returns department to check for completeness and correct product return.
Please note: Any postage costs incurred will not be refunded.